FAQ

How quickly do you ship?

From December 22nd 2023- January 29th 2024 we are on a reduced shipping service for the holidays. We are shipping only on Fridays- Shipping dates are 29/12, 5/01, 12/01, 19/01, 26/01 and back to normal from 29/01.

Do you ship outside the UK?

We currently don’t ship outside the UK via the web store. Please contact us directly and we can assist you with your enquiry.

I want something that isn’t in stock?

We are able to get almost anything you need, if you think we should have it please email us and we can assist you.

Can I get a VAT invoice?

Any purchase through the web store should have VAT breakdown. If this doesn’t come through or you need something else please email us and we can assist.

Do you offer wholesale?

If you’re a coffee roaster, espresso machine re-seller or similar looking to sell to your customers please get in contact via email for pricing.